Looking After You All The Way
Dream holidays are what Neckermann Travel specialises in. We meticulously curate holiday destinations and hand pick hotels, so you can completely relax knowing you are in good hands.
For those rare times when things do not go quite as planned, you are never on your own. Our friendly and knowledgeable customer service team will help you throughout. Your experience matters to us, which is why we make sure our service and your holiday protections are always first-class.
Atol Protected
We offer financial protection in all of our flight-only and package holidays. Where one of the suppliers you book with happens to fail, you will suffer no financial losses and will be guaranteed a journey home - all hassle-free!
For any questions you might have about our ATOL numbered 5869, please visit ATOL for more details.
ABTA Bonded
Thanks to our membership to the Association of British Travel Agents (ABTA) with the number Y6770, anything not covered by the ATOL scheme will be completely financially secured. That's not all - you also benefit from ABTA's assistance. Our company has pledged to abide by ABTA's Codes of Conduct , putting our customers to the highest priority and giving you the best online customer service possible.
24/7 Customer Support
We are always here for you! Our team works 24/7 to make sure your holidays are nothing short of amazing with our exceptional industry experience and knowledge. You can always via phone, e-mail or our live chat service.
In case you have any emergencies during your stay in one of our resorts, our emergency helpline is open 24/7 as well.
Unbeatable Prices
With our thousands of holiday deals and live search functions, we offer you the best prices available. If you happen to find the same holiday for a lower price within 24 hours of confirming your booking with us, we are happy to match the price!*
Quality Assured
Each holiday is carefully crafted by our experienced team who take every customer feedback into account. Our hotels range from 4- and 5-star hotels to a selection of 3-star hotels, offering exceptional holidays for every budget. Our team strives to make your holidays match all your needs and we are always happy to hear from you .
Your Experiences Matter
We love to hear from you. Feel free to reach out to us via your online reviews on various free-to-use websites such as Trustpilot or give us a call anytime.
